Reporting

For school leads and admins. teamSOS provides several reports, each presenting information in an organised way for a specific audience and purpose. There are two reports you can run and export, and a statistics dashboard for a quick overview.

Reports

In the web app, go to Admin > Reporting > Reports.

Guidance Pack Heat Map: A summary of all Guidance and which staff member has completed that guidance, with a percentage total of amount completed.
Incident Summary: A summary of all incidents, over a specified configurable period. It provides a high-level overview of Incidents, including the date it was raised, who raised it, a summary, the incident type and who responded.

When you run a report, you can:

Filter by date range and incident type
Include or exclude open and closed incidents
Run a report by tag and search term
Export it as HTML or CSV

Statistics dashboard

In the web app, go to Admin > Reporting > Statistics.

The statistics dashboard gives a quick overview of activity over a period you choose. Pick Today, Yesterday, This Week or Last Week, or set your own dates, then click Reload.

It shows:

SOS and Incidents: how many were raised, and the percentage responded to
SOS response and Incident response: the number of responses
Announcements: how many were sent, how many responses came back, and the percentage of responses made in the app
Messages and Smart Button events
Charts of incidents by creator, incidents by type and top responders

Incident and drill records

Every incident is saved automatically as a time-stamped record. On Enterprise, records can also be shared to SIMS, CPOMS or MyConcern.

After a drill, export the drill records to keep as evidence. See Running a controlled drill.