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How do I bulk close incidents?

To bulk close incidents:

  1. Log into the Web App at: https://app.teamsos.co.uk/admin/incidents

  2. Adjust the filters to select the required time frame for bulk closing.

  3. Choose Bulk Close from the actions list to select multiple incidents to close at once.

You can also click on individual incidents to open them and use the Close option.

Note: By default, incidents are automatically archived after 90 days of inactivity. This setting can be changed — please contact help@teamsos.co.uk if you would like to adjust the archive period.